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Frequently asked questions

Your e-tickets with QR code will be sent by email 7 days before the event. You can add them to your Apple Wallet or Google Wallet for quick access on the day.


Absolutely. We are an authorised reseller in the European Union, fully compliant with European regulations. All our tickets are verified and guaranteed 100% authentic.


Event tickets cannot be returned or exchanged in accordance with current legislation. To protect yourself, we recommend the cancellation insurance available during purchase.


Yes, if you order multiple tickets in the same category, your seats will automatically be together.


If the event is cancelled by the organiser, you will receive a full refund. If postponed, your tickets remain valid for the new date.